InboxDone Review: Why It’s Not Right For Everyone

In this InboxDone review, I will go through this virtual assistant service, give you all the pros and cons so that you can decide if it is the right choice for you.
6.2
POSITIVES
  • Great To Hire Email Managers
  • Flexibility
NEGATIVES
  • Price
  • Limited For Anything Other Than Email Management

What is InboxDone

InboxDone is a service that helps busy professionals delegate tasks so that they can focus on what matters the most rather than replying to emails all day. At least, this is what they are selling…

It is undeniable that getting extra hands to help handle the work is usually a good idea. If you are running a business, it doesn’t matter if you are a founder of a big company or a solopreneur and want more time freedom, this might be something you want to check out…

InboxDone offers a personalized service, from email and calendar management to social media and customer service, they provide pretty much all the help most businesses need regarding man work.

The service starts with a Zoom Call where they will explain the whole process and get to know you and your specific needs, like the hours required and your workflow. They also offer each client two dedicated assistants from the start so that you have all the support you need.

This sounds great, but you are probably thinking: This has to be a subscription model to get you stuck with payments. That’s also what I thought when I first heard of InboxDone.

Surprisingly, I found something different. There are no long-term contracts, payments are month-to-month, and you can cancel anytime.

This changes everything because there´s no risk in trying it. If you don´t like it after one month, you can easily cancel it, and they will even maintain your knowledge base, templates, and systems at no charge.

So far, this sounds like a good deal because the pricing is also based on how much work is required, but what about their services? Are they good?

Let’s find out…

InboxDone Services

InboxDone offers many solutions for businesses and individuals that need to outsource their tasks. Here are some examples of the services InboxDone has available:

  • Email Management
  • Calendar Scheduling
  • Customer Service
  • Assistants For Coaches
  • Social Media Assistant
  • Virtual Research Assistant
  • Executive Assistant
  • Data Entry Assitant
  • Property Management Assistants
  • And More…

What InboxDone Can Do For You

Respond To Your Emails

InboxDone is primarily an email management system for entrepreneurs. If your inbox is always full and you need a hand answering all of them, InboxDone is one of the best services for personalized email management through a dedicated assistant.

On the other hand, if you run a small business and you don´t have to handle a lot of email volume, this is probably not for you.

Schedule Things For You

Having a personal assistant to take care of your email and schedule is no longer a luxury, only accessible to massive companies. You can easily get a virtual assistant to help you with a boring task so that you can focus on the important things to attract potential customers and make more sales.

This is another of their main services, and they are probably one of the best companies to get this kind of job done.

Customer Support

Offering good customer service is vital for any business nowadays. Customers are used to the best treatment, and you have to provide the best if you don´t want to be left behind your competition.

If you don´t want to outsource your customer service to a big company because you don´t have that much volume, maybe this is the right solution because it is personalized, flexible, and affordable for most businesses.

Chase Overdue Payments

An overdue payment is a killer, and not many companies offer this service with such flexibility. You can probably find a specialized company in chasing overdue payments, but if your company is not that large, you can have that service very easily.

Follow Up With Your Leads

Suppose you don´t have a sales team and the time to nurture your leads and perform some marketing tasks because you don´t know how to do it or just because you are too busy developing your product, maybe this is the right solution. As InboxDone is specialized in email, this one is covered with top quality.

Take Care Of Refunds

Just like with customer service, InboxDone can get you virtual assistants to take care of refunds. Most business owners don´t want to take care of this, and InboxDone is a great way to get that done if you have a budget to outsource.

Social Media Management and Inbox Management

This is one of their services with more demand. People understand the importance of social media and have all the accounts created, but who has the time to answer all the messages that arrive in your inbox? Having an assistant to take care of that is the reason why people are looking for this kind of service.

Book Interviews For You

If you are a busy person with a tight schedule, you may need an assistant to help you take care of interviews. You can easily get a person to specifically take care of that if you don´t want to deal with journalists, for example.

Manage Your Platforms and Software

Most businesses operate complex software and it can be really difficult to manage. InboxDone also gets you assistance to manage your platforms and software so that your business can run smoothly.

Manage Communities

Communities are one of the most difficult things to build online, but once you do, you need to nurture your community and be there. This can be very time-consuming, and that’s why many community leaders are outsourcing resources to manage their communities and focus on other areas of their businesses.

Create Case Studies

You probably know the importance of creating case studies but never had the time to really create one. Now you can have someone to take care of surveys, ask questions and that along with other tasks very easily.

InboxDone Pricing

The good thing about InboxDone´s pricing plan is that you don´t have to commit to any long-term contract. All plans are flexible monthly plans that fit your workload.

InboxDone has five pricing plans, starting from $895/mo up to $2,995/mo. All new clients start with the Standard Plan, which costs $1,795/mo and comes with two dedicated assistants and 45 hours per month.

You can then upgrade, downgrade or cancel your service if you don´t want or don´t need it anymore.

This is probably the best thing about InboxDone because if you don´t like the service after one month, you can always cancel it without getting stuck in a contract.

Here are all InboxDone Pricing Plans:

InboxDone Pricing
InboxDone Pricing

InboxDone Alternatives

The best Inboxdone alternatives are Time ETC and Fiverr if you need a more affordable and flexible solution. InboxDone is now one of the most popular virtual assistant services, but is not the only one. There are more similar sites out there, and we’ve gathered a list of some of the best alternatives to InboxDone that you can check out:

  1. Time ETC – Top-notch assistants
  2. Fiverr – Most popular platform
  3. Quickly Hire – Best for Startups and agencies
  4. VirtualStaff.Ph – Best affordable talent from the Philippines
  5. ProsMarketplace – Best For Latin American Talent
  6. TaskBullet – Best for cheap hourly rates

If you’d like to see all of the available sites to hire people for all kinds of jobs, take a look at our list of the best outsourcing websites.

Working for InboxDone

InboxDone Work From Home

Many people who have skills and are looking for remote jobs have considered applying for a job at InboxDone. The company offers remote opportunities to freelancers and schedule flexibility for those who value that above everything else.

All job positions at InboxDone are ‘work from home’, so if you have a good internet connection and are good at replying to emails, this could be a great career opportunity. Or simply if you have some time freedom and want to make some extra money.

Most people mention a positive experience if you search for Inboxdone reviews by other employees.

InboxDone Jobs

Jobs at InboxDone are for Inbox Management, meaning you’d be dealing with organizing email inboxes, replying to emails, and creating follow-up systems. Basically, everything is to free up the time of business executives who want to outsource those tasks.

InboxDone Salary

“After graduating from the paid trial period, all new Managers start at $16-17 per hour USD and grow their base rate from there. We also offer paid holidays and unlimited retention/upgrade bonuses.”

InboxDone Website

This is all the info that InboxDone provides about their salaries. At first sight, it doesn’t look like a bad deal at all. Most Inboxdone reviews online are also positive, which tells us that most email managers were satisfied with their benefits.

InboxDone Application

Step 1: Submit the application on InboxDone Website
Step 2: If you are considered for the job, they will schedule a Zoom interview
Step 3: They will check your references if the interview goes well
Step 4: Once confirmed, you will start the paid training period

The application process can be a little bit complex, but this is usually the rule for any worthwhile remote job out there.

InboxDone Review: Bottom Line

InboxDone is not for everyone, it is for those busy professionals with a considerable sized company and decent work volume that need an extra hand handling emails, leads, and clients.

If your email inbox gives you nightmares, then this is for you because it is InboxDone’s main focus to do that job well.

If you’ve been thinking about outsourcing your email inbox, but couldn’t find an affordable and flexible service, InboxDone is the ideal solution.

If you are looking for other kinds of service other than email, maybe Fiverr, for example, would be a bigger marketplace to find affordable talent.

Email management is what InboxDone does well, but if you are looking for a more flexible and affordable service, then Time ETC is our number one recommendation:

10
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Time ETC Best Quality Assistants

Time ETC is the most high-quality, affordable, and flexible place for hiring virtual assistants. I wouldn’t go anywhere else for it

InboxDone Review FAQs

Is InboxDone legit?

Yes, InboxDone is a legit company from Toronto, Canada that provides virtual email assistance to business owners. It is at the same time a company that hires email managers to provide the service that they offer.

Is InboxDone Worldwide?

Yes, you can outsource InboxDone’s service from anywhere in the world as long as they can provide you with the personalized service you require. There could be limitations like language and market location.

Is InboxDone Worth it?

If you are looking primarily to outsource email managers, then yes, InboxDone is a good option to consider as they are leaders in this specific field of virtual assistance.

What are the duties of an inbox manager?

Organizing email inboxes, replying to emails, and creating follow-up systems. Everything that helps business owners free up their time and agile their email communication processes.

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